A host of eResearch Applications recently acquired the AeRO Tick. The AeRO Tick signifies that a eResearch Service values user support and continual improvement of its support material. Research institutions will benefit from improved access to the latest support material when assisting researchers using these applications, tools and services. Find these services and more from the AeRO Tick webpage.
Organisations to receive the tick include:
- Red Box
- AAF Virtual Home
- Human Variome Project
In addition, the University IT Research Support Expert Group commenced in early April to assist the project by providing insight into how research institutions best access and deliver IT research support. This expert group is currently developing research focused service categories to allow easy ingestion of service catalogues to institutions and provides critique on the AeRO Tick accreditation process.
The AeRO IT User Support Project wishes to work with all institutions to develop a connected support community and enhance user support. Institutions wishing to be involved in the project are encourage to find out more visit the AeRO website or follow us on LinkedIn