CAUDIT Hexagon

Accessible IT Procurement

A guide to procuring accessible ICT for Higher Education providers

CAUDIT is proud to host the accessible ICT procurement implementation guide. This was a collaborative project lead by the National Disability Coordination Officer Program, Australian Disability Clearinghouse on Education and Training and Intopia and guided by an expert advisory committee from the sector.

Drawing on expertise from the project’s advisory panel, this guide provides Higher Education Providers with practical information about procuring ICT products and services with accessibility as an essential criterion. It also draws on existing good practice in Australia and overseas.

The following content has been developed to assist Higher Education providers to embed accessible ICT procurement into their procurement policies, procedures, and practice, with a view to building a more accessible future by design.

In addition to hosting this resource, CAUDIT has identified options via our strategic procurement work to encourage more vendors to meet the requirements of AS EN 301 549 and WCAG 2.1 and other standards which will supporting the sectors engagement in accessible ICT procurement.

We look forward to working together to create more accessible experiences for students and staff.

Person pointing to a blackboard

1. Introduction to the Guide

An overview of the guide, its purpose and the background to its preparation....

Introduction to the Guide
Accessibility of core univerity applications

2. Accessibility of core university applications

Advice and information on accssibility features in commonly-used applications....

Accessibility of core university applications
Accessibility procurement questions

3. Accessibility procurement questions

Questions to ask prospective vendors during the procurement process....

Accessibility procurement questions
Accessibility stories

4. Accessibility stories

Real-world experiences of students and lecturers facing barriers to accessibility....

Accessibility stories
Clause bank

5. Clause Bank

Sample wording for accessibility-based clauses in documents used throughout the procurement cycle....

Clause Bank
Embed awareness and understanding

6. Embed awareness and understanding

Methods of embedding awareness and understanding of accessibility inside an organisation. ...

Embed awareness and understanding
Introduction to ICT accessibility

7. Introduction to ICT accessibility

Basic advice designed for procurement staff who may not have pre-existing knowledge of accessibility...

Introduction to ICT accessibility
Legislation - accessibility & education

8. Legislation - accessibility & education:

Information about legislation and regulations relevant to accessibility in the higher education sect...

Legislation - accessibility & education:

9. Risks

A guide to assessing risks relating to lack of accessibility and means by which these can be mitigat...

Standards - accessibility

10. Standards – accessibility

A guide to the relevant ICT-related standards which are designed to ensure accessibility is achieved...

Standards – accessibility
Undertanding ACRs and VPATs

11. Understanding ACRs and VPATs

An introduction to the Voluntary Product Accessibility Template and the Accessibility Compliance Rep...

Understanding ACRs and VPATs
Waypoints in accessible procurement

12. Waypoints in Accessible Procurement

A step-by-step guide to including accessibility at every stage of the procurement process...

Waypoints in Accessible Procurement
Report and Next Steps

13. Report and Next Steps

Information about how the guide was created and recommendations for next steps once the project is c...

Report and Next Steps

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Please note: We view this as a living resource and welcome feedback. We are improving our website to ensure this content is fully accessible for all users. There is also a fully accessible version of the content available on the ADCET website. We welcome feedback about the content and its accessibility as part of our ongoing process for improvement — email:

CAUDIT acknowledges the Traditional Owners of the lands where we live, learn and work. We pay our respects to Elders past and present and celebrate the stories, culture and traditions of all First Nations people.