Frequently Asked Questions
Frequently Asked Questions
General Questions
IT staff from CAUDIT member institutions are able to access locked/member only resources. CAUDIT members are Australian and New Zealand universities and some pathway and research organisations. You can check if your institution is a member here: https://www.caudit.edu.au/members
Accessing the resources is simple:
From any page, hover your mouse over the Login button at the top of your screen and select either AAF (Australian institutions) or Tuakiri (NZ institutions):
Follow the prompts and enter your institution username and password. Once validated you will be able to open all member only content from all pages including 'hidden content' on procurement pages, presentations and survey reports etc. You only need to login once in your browser session. If your institutions isn't included within the options please contact either AAF or Tuakiri using the links above to clarify your subscription status.
CAUDIT respects the privacy of its members. We do not provide general contact lists to vendors for the purposes of cold-calling members.
Under certain circumstances (for example in association with a sponsored event or webinar) we may provide contact information. This is always done with the informed consent of participants.
Yes you can if you are a member of CAUDIT (CAUDIT Members are universities of Australia and New Zealand, the South Pacific and Papua New Guinea as well as CSIRO, AIMS and DSTO. If you are a member and would like to post a job advert, send an email to caudit@caudit.edu.au with a link to the position details and we will load it up until its closing date.
CAUDIT operates offices in the following locations:
Head Office in Canberra, Australian Capital Territory Building 9, Banks Street | Yarralumla ACT 2600 | AUSTRALIA Phone: +61 2 6222 7575 Fax: +61 2 6222 3535 office.manager@caudit.edu.au
Sydney Office, New South Wales Level 12, 309 Kent Street | Sydney NSW 2000 | AUSTRALIA
Perth Office, Western Australia Level 4, Building 18, Edith Cowan University | Joondalup WA 6027 | AUSTRALIA
Postal Address All surface email should be sent to the following address:
PO Box 9432 | Deakin ACT 2600 | AUSTRALIA
Analytics
The CAUDIT Benchmarking System is an online system which captures both benchmarking and profile data for member universities. Further information and resources can be found on the CAUDIT Benchmarking System Resources page.
To access the system you must be registered as an Benchmarking Updater - with data access and editing rights - or a Reader - view the data only.
If you are accessing the system for the first time you will need to request access and CAUDIT will process your request. Please note that if you're not known to CAUDIT staff and we are unable to readily verify that you work in IT within a university, we will refer the request to the IT Director/CIO at your institution for authorisation.
There are a number of ways in which members and IT Professional can find out what their peers are doing.
The CAUDIT Benchmarking System has a profile section which details all of the major systems etc that each university is using. This information can assist members and IT Professionals to locate others who are using the same technology to ask a more targetted question.
Search through the previous surveys and see if someone else hasn't previously sought the same information you're looking for.
IT Professionals can through their IT Director/CIO conduct a survey of the CAUDIT memebrship. CAUDIT can can assist with loading your questions onto Survey Monkey through the Events and Collaboration Support Officer.
IT Directors/CIOs can contact their peers and conduct an informal survey via the CAUDIT IT Director/CIO email list. Emails can only be sent this list by current IT Directors/CIOs.
The Australian University sector employs over 110,000 staff and has a student population of over 830,000. A summary of these statistics is available on the CAUDIT website: https://old.caudit.edu.au/2019-metrics
The figures are actually compiled by the Department of Industry, Innovation, Science, Research and Tertiary Education (DIISRTE) with full figures available on the department website: http://www.deewr.gov.au/HigherEducation/Publications/HEStatistics/Publications/Pages/Home.aspx.
Using published data such as Full Time Equivalent (FTE) staff and Effective Full Time Student Load (EFTSL) is common in CAUDIT agreements. These figures can be used to provide a reasonable basis for charges, with a per-FTE and/or per-EFTSL rate being used.
The CAUDIT membership has a total of 6,500 IT Professionals employed.
Procurement/ Vendors
Strategic Procurement Offering
CAUDIT can assist you in making an offer to be considered by the sector. While we welcome all offers, our focus is based upon member priorities and therefore we can’t engage with every vendor in this way. Supporting documentation about CAUDIT and our approach is available within the +Vendor Information Pack.
All procurement enquires can be directed to procurement@caudit.edu.au.
If your product/service is outside of the scope of the current procurement priorities you might like to consider the following options:
Partner Program
The CAUDIT Partner Program offers product and service providers and sector organisations alike a number of streamlined ways to engage with CAUDIT.
Showcase Partner - The Showcase Partner offering has been developed to showcase and/or introduce new and existing business, products, services, or recent case studies within the sector via an online webinar facilitated and promoted by CAUDIT. Find out more…
Engagement Partner - The Engagement Partner opportunity has been developed to provide a longer term, targeted, multi-faceted engagement style within the sector. It allows for a more personalised approach with more meaningful discussions and a longer conversation. Find out more…
All partner program enquiries can be directed to partner.program@caudit.edu.au.
Sponsorship
Events hosted by CAUDIT include the annual CAUDIT Awards, the Autumn and Spring Members' Meetings, AHECS Cybersecurity Summit, Community of Practice Symposiums and the bi-ennial THETA conference (run in partnership with our Library and Teaching & Learning colleagues).
Opportunities for sponsorship are published via our dedicated sponsorship mailing list which you can subscribe to here.
All sponsorship enquiries can be directed to sponsorship@caudit.edu.au.
It is recommended that vendors contact the Director Strategic Procurement in the first instance as this is a role dedicated to working with vendors on behalf of the membership.
Contact with the CEO, President or Chair of the Strategic Procurement Advisory Committee should be reserved for unusual circumstances.
If you believe that you are not being afforded the appropriate priority, please e-mail the Chair of the Strategic Procurement Advisory Committee. If your concerns related to policy, process or probity, please refer to the complaints section below.
The simplest method of engaging with CAUDIT and its members is via an offer/acceptance process. It is no more complicated than it sounds – a vendor makes an offer, and CAUDIT accepts the offer and makes it available to its members.
The level of documentation required for this process is quite rudimentary; sufficient information needs to be provided so that:
The offer may be understood, without any ambiguity; A simple pricing method is provided; The terms and conditions are clearly stated; and Contact details are provided to members. Please refer to the CAUDIT Procurement Guidelines for additional information.
The CAUDIT Procurement Governance Structure provides a framework for establishing priorities based upon the current Strategic Plan, Top 10 Issues and the CAUDIT Annual Procurement Survey.
Guidance is provided to the Director Strategic Procurement via the Strategic Procurement Advisory Committee; process, policy and probity are balanced by the Strategic Procurement Governance Committee.
Figure: Broad outline of Procurement Governance Structure
The model is driven by member demand; taking into consideration the volume purchased across the sector, and the strategic importance of products that are provided.
CAUDIT members spend approximately AU$1.8B per year on Information Technology each year.
More information on this spend is available to members only through the CAUDIT Benchmarking System.
Professional Development
The CAUDIT Leadership Institute is an immersive 5 day program that runs in August each year. IT Professionals from across the CAUDIT membership can apply to attend when registrations open, typically in April of each year. There are very limited places and nominations must be endorsed by your IT Director/CIO. CAUDIT also makes a limited number of places available to professionals from the Librarian and Teaching and Learning Communities.
More information about the Institute can be found here.
Member Meetings & Events
Need help joining a meeting?
CAUDIT hosts a number of webinars and meetings using Webex software. It is recommended that you verify/download the Webex software prior to the meeting (it should only take a few minutes). To do this, Join a test meeting to confirm that you're able to successfully join a meeting.
If you are having trouble joining a meeting by entering the meeting number, try the following:
- You can find the meeting number in your e-mail invitation/calendar invite.
- The meeting number can be an 8- or 9- digit number.
- Please contact your meeting host to confirm the meeting number.
- Join the meeting from the e-mail invitation
- Click the link in the e-mail to join the meeting. This will launch the meeting information page; click the "join" button.
- If you see the message "When it's time, join your meeting here," the meeting has not started.
- Make sure that you are not joining too early and pay special attention to the time-zone differences.
For further assistance:
- Verify that you meet the minimum system requirements.
- Join a test meeting to confirm that you're able to successfully join a meeting. Enjoy your webinar!
Connect with CAUDIT
CAUDIT acknowledges the Traditional Owners of the lands where we live, learn and work. We pay our respects to Elders past and present and celebrate the stories, culture and traditions of all First Nations people.